Privacy Policy

Last Updated: May 2026

1. Introduction

This Privacy Policy explains how ScottishMugs.com (“we”, “our”, or “us”) collects, uses, and protects your personal data when you visit our website, make a purchase, or subscribe to our marketing materials. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases to process your data:

  • Contractual Necessity: To process and deliver your order.
  • Consent: For sending marketing communications (which you can withdraw at any time).
  • Legitimate Interests: To improve our website efficiency and monitor site security.
  • Legal Obligation: To comply with UK tax and accounting regulations.

3. Data Collection and Your Consent

Website Visitors:

  • Functional Data: We collect basic technical data (like your IP address) to ensure the website is secure and works correctly. This is processed under our Legitimate Interests.
  • Analytical Data (Optional): If you choose to “Accept” cookies via our consent banner, we use tools like Google Analytics to see how people use our site. This is only activated with your Consent.

Customers and Subscribers:

  • Order Information: If you buy something, we collect your name, email, and shipping address. This is a Contractual Necessity so we can get your order to you.
  • Marketing: We only send you marketing emails if you have explicitly “opted-in.” You can unsubscribe at any time.

4. Data Sharing and International Transfers

We share your information with third-party service providers to fulfill our contract with you:

  • Order Fulfillment: We share your name, address, and order details with our print-on-demand partners and their associated logistics providers to produce and ship your items.
  • Marketing & Analytics: We use third-party platforms to manage email subscriptions and website performance.

Some of these partners operate outside of the United Kingdom. In such cases, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to ensure your data remains protected to UK standards.

5. Cookies

We use cookies to improve your experience. Non-essential cookies (for analytics and tracking) are disabled by default. They will only run if you click “Accept” on our cookie banner. You can clear your cookies or change your mind at any time through your browser settings.

6. Your Legal Rights

Under UK data protection law, you have the following rights:

  • Access: The right to request a copy of the data we hold about you.
  • Rectification: The right to ask us to correct inaccurate information.
  • Erasure: The right to ask us to delete your data (in certain circumstances).
  • Object/Withdraw Consent: The right to opt-out of marketing at any time.

7. Contact Us and Complaints

If you have any questions or complaints regarding this policy, please contact us.